Hermle – 3 Geschäftsbereiche – 2 Kontinente – ein Ziel: maximale Präzision.
Hermle: 3 Geschäftsbereiche – 2 Kontinente – 1 Ziel: maximale Präzision
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General Terms and Conditions

General Terms and Conditions of Hermle DREHTEILE UND UHREN GmbH & Co KG

ONLY VALID FOR ONLINE-SHOP
§1 Validity vis-à-vis entrepreneurs and definitions of terms
(1) The following General Terms and Conditions apply to all deliveries between us and a consumer in the version valid at the time of the order.

A consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to his commercial nor his independent professional activity (§ 13 BGB).
§2 Conclusion of a contract, storage of the contract text
(1) Die folgenden Regelungen über den Vertragsabschluss gelten für Bestellungen über unseren Internetshop http://www.hermle-reichenbach.de

(2) Im Falle des Vertragsschlusses kommt der Vertrag mit

Hermle DREHTEILE UND UHREN GmbH & Co. KG
Dominik Hermle
Mühlstr. 3
D-78564 Reichenbach

Registernummer HRA735025
Registergericht Stuttgart

zustande.

(3) Die Präsentation der Waren in unserem Internetshop stellt kein rechtlich bindendes Vertragsangebot unsererseits dar, sondern ist nur eine unverbindliche Aufforderung an den Verbraucher, Waren zu bestellen. Mit der Bestellung der gewünschten Ware gibt der Verbraucher ein für ihn verbindliches Angebot auf Abschluss eines Kaufvertrages ab. 

(4) Bei Eingang einer Bestellung in unserem Internetshop gelten folgende Regelungen: Der Verbraucher gibt ein bindendes Vertragsangebot ab, indem er die in unserem Internetshop vorgesehene Bestellprozedur erfolgreich durchläuft.

Die Bestellung erfolgt in folgenden Schritten:
  1. Selection of the desired goods
  2. Confirm by clicking on the "Order" button
  3. Checking the details in the shopping cart
  4. Press the "Checkout" button
  5. Login to the online store after registering and entering your login details (e-mail address and password).
  6. Re-check or correct the respective data entered.
  7. Acceptance of privacy policy, objection policy, general terms and conditions and shipping and delivery
  8. Binding submission of the order by clicking on the button "order for a fee" or "buy"
Before submitting the binding order, the consumer can return to the website on which the customer's details are recorded and correct input errors or cancel the order process by closing the Internet browser by pressing the "Back" button contained in the Internet browser used by him after checking his details. We confirm receipt of the order immediately by means of an automatically generated e-mail ("order confirmation"). With this we accept your offer.

(5) Storage of the contract text for orders via our internet store: We will send you the order data, our GTC Online Shop and the notice of objection Online Shop by e-mail. You can also view the Online Shop GTC and the Online Shop objection policy at any time at http://www.hermle-reichenbach.de. For security reasons, your order data is no longer accessible via the Internet.
§3 Prices, shipping costs, payment, due date
(1) The prices quoted include statutory VAT and other price components. Any shipping costs are added.

(2) The consumer has the option of paying by bank transfer, PayPal, credit card (Visa, Mastercard).
§4 Delivery
(1) Unless we have clearly stated otherwise in the product description, all items offered by us are ready for immediate dispatch. Delivery will be made within 10 working days at the latest. In the case of payment in advance, the delivery period begins on the day after the payment order is sent to the bank responsible for the transfer and for all other payment methods on the day after the contract is concluded. If the end of the period falls on a Saturday, Sunday or public holiday at the place of delivery, the period ends on the next working day.

(2) The risk of accidental loss and accidental deterioration of the item sold shall not pass to the buyer until the item is handed over to the buyer, even in the case of sale by dispatch.
§5 Retention of title
We reserve title to the goods until the purchase price has been paid in full.
§6 Right of withdrawal of the customer as a consumer:
(All details can be found in our objection policy online store)
Consumers are entitled to a right of revocation in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their independent professional activity:
Right of withdrawal
Sie haben das Recht, binnen vierzehn Tagen ohne Angabe von Gründen diesen Vertrag zu widerrufen. Die Widerrufsfrist beträgt vierzehn Tage, ab dem Tag, an dem Sie oder ein von Ihnen benannter Dritter, der nicht der Beförderer ist, die Waren in Besitz genommen haben bzw. hat. Um Ihr Widerrufsrecht auszuüben, müssen Sie uns

Hermle DREHTEILE UND UHREN GmbH & Co. KG
Dominik Hermle
Mühlstr. 3
D-78564 Reichenbach
E-Mail info@hermle-reichenbach.de

mittels einer eindeutigen Erklärung (z.B. ein mit der Post versandter Brief, Telefax oder EMail) über Ihren Entschluss, diesen Vertrag zu widerrufen, informieren. Sie können dafür das unten aufgeführte Widerrufsformular verwenden, das jedoch nicht vorgeschrieben ist.
Consequences of revocation
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment.

We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

You shall bear the direct costs of returning the goods, details of which can be found in our cancellation policy in the store.
§7 Revocation form
(if you wish to cancel the contract, please complete this form and return it to us).
To

Hermle DREHTEILE UND UHREN GmbH & Co. KG
Mühlstr. 3
78564 Reichenbach
Germany

E-Mail: info@hermle-reichenbach.de

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)



Order number(s) (*) _______________________________________

Ordered on (*) ____________ / received on (*) __________________

________________________________________________________
Name of the consumer(s)

________________________________________________________
Address of the consumer(s)

________________________________________________________
Signature of the consumer(s)

_________________________
Date

(*) Delete as appropriate
§8 Warranty
The statutory warranty regulations apply.
§9 Contract language
The contract language is exclusively German.

Hermle DREHTEILE UND UHREN
GmbH & Co. KG

Mühlstr. 3
78564 Reichenbach
Phone: +49 7429/9401-0
Fax: +49 7429/9401-28
© 2026 Hermle Reichenbach | All rights reserved.
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